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Smart Selangor Parking App Redesign (Application Design 1 Final Compilation)

24/4/2024 - 5/8/2024
Janice Marie Eng Chia Hui /0361521
Application Design I/Bachelor of Design in Creative Media / Taylor's University 
Project Compilation

Project List + Detailed Blogpost:

To start off, the app redesign assignment, I went to find apps that had complaints about their interface design and user experience from existing users. This was done by combing through the Google Play reviews of apps that I had in mind.

I finally managed to narrow down my options to SMART SELANGOR PARKING, GSC Cinema App and DOMINO'S app.

Following that I compiled some of the weaknesses of these 3 apps based on user reviews from the Google Play store as well as my personal opinion. Along with that, I suggested possible solutions that can be done during the redesign to overcome these weaknesses. 

Attached below is the compilation of the weaknesses and solutions I found for the 3 apps. 
Project 1 by Janice Eng

After getting approval and advice from the lecturer, I choose to focus on SMART SELANGOR PARKING (SSP) redesign. Following that, I carried out a detailed analysis of the weaknesses and strengths of SSP. At this point in time, no actual data was collected from users, so the analysis was mostly based on Google Play Users' reviews, Competetive Analysis and personal opinions. 

Attached below is the Proposal Slide to redesign SSP. 
Smart Selangor Parking by Janice Eng

UI/UX Document

After getting my proposal approved by the lecturer, I moved on to the actual data collection to back up my reasons for redesign.

For this section of the project, we were required to carry out user surveys, user interviews and card sorting. Additionally, I decided to do some usability testing to compare how easy it is to use SSP before the redesign and after. 

User interview: 5 people
User survey: 53 response
Usability testing: 5 people (same people who did interview)
Card Sorting: 8 responses

After all the data was collected, the below elements were generated:
  • User Personas 
  • User Journey Map
  • Information Architecture Map
  • User Flow Chart
Below are the slides for the UI/UX document.
UIUX design doc by Janice Eng

Low Fidelity Prototype

After completing the UIUX document, I got started with the Lo-Fi Prototype. For this project, I carried out 3 user testing for my Lo-Fi. You can view the detailed process in my Lo-Fi prototype blog.

Figure 1.1 Lo-Fi Prototype Presentation

Figure 1.2 Lo-Fi Prototype Figma Board

Figure 1.2 Lo-Fi Prototype Walkthrough

High Fidelity Prototype

Adding onto my work in the Lo-Fi prototype, I refined and added colour to my designs. This project generally included a lot of fine-tuning in the design aspect. Reading up on articles helped me decide what I wanted to change.


Figure 1.3 Smart Selangor Parking Redesign 



Figure 1.6 Walkthrough of High-Fidelity Prototype

I would have probably enjoyed this task more if I had understood what I was doing. Overall, this module has taught me valuable knowledge of the processes that go into redesigning an app. I am grateful for it but God I wish the timeline for the Projects weren't as rushed as they were.

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